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  • Ian Bugeja
  • October 02, 2014 01:01:21 PM

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Netumo blog for internet administrators and website owners about the internet, websites, domains and Netumo.

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Netumo Product Update

Welcome to the first blog in this series where we bring to you updates on the Netumo platform future. Netumo’s vision is to become the top SaaS monitoring platform that takes away the complexities of monitoring and makes it simple ... Read More...

Welcome to the first blog in this series where we bring to you updates on the Netumo platform future. Netumo’s vision is to become the top SaaS monitoring platform that takes away the complexities of monitoring and makes it simple and reliable.

We are currently investing a lot in Netumo to make it better, and some great things are coming soon. Our roadmap is jam-packed and below we will reveal some of the imminent updates.

REST Monitoring

Netumo’s customers are not just IT administrators or business owners but also DevOps. We understand the need you do not just require to monitor normal websites but also RESTful APIs. Thus we are implementing a new set of monitors that can monitor RESTful services. Such monitors are planned to be easy to set up, reliable for proper notification, and customizable to ensure they work with any time of RESTful service.

New revamped web console

Our team is working on a new revamped web console (User Interface) which is built using the latest technologies. We are not just focusing on desktop but also want to give a great experience on mobile. We understand that IT administrators and DevOps have a life outside the office and are not always stuck on a PC watching what systems are up or down. This is why we plan to have Netumo work just as well on a mobile phone.

The new web interface is being built using Angular 11 and we expect it to be released in Q2 2021. We will surely require your feedback to help optimize the experience better, so please fill in the form below to join our Beta program which we will launch in the coming weeks. Space for the beta is limited so sign up now to avoid disappointment.

https://forms.gle/nL3y9fSJjV3oTxNR6

Stay tuned to find out more what exciting monitoring updates we have for Netumo and if you don’t have an account yet please sign up it’s free.


RTO (Recovery Time Objective) and MTO (Maximum Tolerable Outage)

Systems fail and everybody has to accept this fact and be realistic about the situation that outages will eventually occur. The important thing is how you react to the outage and how well prepared you are. When an outage occurs, ... Read More »

Systems fail and everybody has to accept this fact and be realistic about the situation that outages will eventually occur. The important thing is how you react to the outage and how well prepared you are. When an outage occurs, there are two measurements that indicate the success of recovery. These are defined as the RTO and MTO.

RTO – Recovery Time Objective

The RTO is the time it takes to recover from an outage. As the name implies the shorter this value is, the better it is.

MTO – Maximum Tolerable Outage

The MTO is the maximum time a business can run with its services down. Each service can have a different MTO, depending on various factors.

Being Prepared

Any system admin should know the RTO and the MTO beforehand as part of the business recovery plan and have calculated values. Such values would be helpful in case of outages, as they can show which systems should be brought up first.

The RTO/MTO values should be technically possible, meaning that they need to be tested in business recovery simulations. For example, if during the simulation when there is no pressure the recovery takes 40 minutes then the RTO for such a situation cannot be 15 mins. If the RTO needs to be 15 minutes then the plan needs to completely change and technical requirements need to be modified to be able to meet those targets.

Although MTO and RTO are typically fixed, there are situations where MTOs and RTOs can have different values. Let’s take for example an online shop for gifts and gadgets. During the holiday period, the traffic and sales would be much higher than other days thus different MTO/RTO needs to be defined for such situations.

Ultimately it is important that one is prepared for when systems go down because they will! The only way to be prepared is to run simulations for your business recovery plan such that you can verify your RTOs and MTOs. Of course, having monitoring like Netumo will help in keeping with the pre-defined RTO / MTO as you would know sooner when an issue occurs and can start the recovery immediately.


Monitoring Microsoft Exchange OWA and SSL Certificate

On-premise Microsoft Exchange can be a challenge. Emails systems always have been so, but in recent years the complexities of hosting your own email system have risen drastically. This is due to more stringent rules for antispam blocking, malicious spam ... Read More...

On-premise Microsoft Exchange can be a challenge. Emails systems always have been so, but in recent years the complexities of hosting your own email system have risen drastically. This is due to more stringent rules for antispam blocking, malicious spam attacks, more vulnerabilities, and also higher standards for data privacy and encryption.

Microsoft Exchange communication channels need to be encrypted and signed with a valid trusted certificate in order for organizations and users alike to have peace of mind that their email is protected from prying eyes.

Win-ACME is a great tool to generate free Let’s Encrypt certificates for your Microsoft Exchange OWA access. The utility also can be set to run automatically with built-in timers.

By following such an article one can easily configure win-acme for free automatic certificate generation. But please note that Let’s Encrypt certificates are valid for 90 days or 3 months, thus it is important that every 90 days the win-acme utility runs and updates the certificates. This short period the certificate lifetime has, comes with its challenges, particularly if something fails and certificates expire.

To avoid surprises monitoring is the best solution for peace of mind, any system administrator can implement. With monitoring, you do not just ensure that your certificates are always generated on time but also ensure that your Microsoft Exchange server OWA is up and running, and your users can easily access it. If they cannot you would be the first one to know.

Netumo offers great monitoring plans and setup is very easy, with no installation, and no messing with your Microsoft Exchange install. To set monitoring on Netumo all you need is the OWA URL and Netumo can start sending you notifications when something is wrong via one of our notification channels which include Twitter, Email, SMS, Slack, Telegram, and Microsoft Teams. So start Netumo for free by registering at https://app.netumo.com/account/register


Netumo for MSPs

All Managed Service Providers (MSPs) have a lot of tasks on their hands. Managing multiple customer’s infrastructures and IT systems is a complex job that requires constant watch on the needs of each and every customer. One of the most ... Read More...

All Managed Service Providers (MSPs) have a lot of tasks on their hands. Managing multiple customer’s infrastructures and IT systems is a complex job that requires constant watch on the needs of each and every customer. One of the most important daily tasks in your day is making sure that systems are up and running, and let’s be frank, it’s not an easy job. Systems tend to fail and the same systems do not offer adequate notification to clearly know when something is wrong. Monitoring all systems tends to be impossible and sometimes things go unnoticed for a longer time.

Different customers have different types of systems and it’s difficult to monitor them like a normal in-house IT team, which would be focused on a specific set. The range of different systems requires the monitoring platform to be scalable, easy to use, and also flexible in the monitoring possibilities.

When systems go down being alerted immediately enables you to start recovery as soon as possible. Things can get unnoticed unless automatic monitoring is in place. The worst thing that can happen is when a customer reaches out annoyed that their system is down, especially if you have no idea how long the site has had an issue and you do not know what he’s talking about. Being prepared is one of the most important aspects of anybody in IT,

In any IT system there are various components that could break and bring a system down. Unfortunately it’s difficult to predict what might happen and although various mitigations can be put in place there is nothing better than proper monitoring to ensure that the systems are always up.

Starting with system updates. From a vulnerability standpoint, it is crucial to have systems always updated to the latest versions and have patches automatically deployed, however, this also means that in the event of a failed system update an outage will occur.

Renewal of SSL and certificates are also an issue. With the popularity of free SSL certificates like Let’s Encrypt, ZeroSSL, FreeSSL, and more, systems have a critical breaking point every 90 days. This means that all systems which have some web console and rely on free SSL certificates (to save costs) can end up being more expensive if the CRON job or scheduled task fails to run. An expired certificate is a warning for the visitor to avoid such a website and browsers make this pretty obvious for the sake of safety and privacy on the net.

So what are you waiting for? Signup with Netumo for a free account and start monitoring your systems easily, With a simple monthly plan, Netumo can instantly import all your websites and start monitoring them sending you notifications when something goes wrong.


4 easy steps for Optimal Website Monitoring

Monitoring your website is vital to keep your business moving ahead but also in keeping your online presence optimal. Sites that give 400 or 500 do not give a view of a stable business. End customers might be hindering to ... Read More »

Monitoring your website is vital to keep your business moving ahead but also in keeping your online presence optimal. Sites that give 400 or 500 do not give a view of a stable business. End customers might be hindering to continue their business even at a future date if they see errors during one of their visits.

It is important that when enabling a monitor you enter a part of the expected returned content. This is not the full page as such a page can differ being dynamic but critical parts of it that should be present at all times. Below we will mention 4 simple tips on how to get the best out of your monitoring checks.

  1. Pick a mixture of HTML tags and Text – Do not pick only text what is rendered in the browser window. Click on View source and copy parts of the HTML code together with the text part displayed you want to match.
  2. Pick the text that is always present on the page – To avoid false positives you must pick parts that are always displayed on the page. For example, if you have a shop and the top items depend on different campaigns you are running.
  3. Pick dynamic text coming from the database – It is important to create monitors that go deep into the functionality of your site. Matching text coming from the database ensures that you are confirming that the database is up and running.
  4. Use multiple monitors (even for the same site) – There is no harm in having multiple monitors for the same site. It can give you both peace of mind that the site is up as well as testing even further combinations from your website.

So if you don’t have a Netumo account please sign up for one today for Free and enjoy easy monitoring for your website.


Happy Holidays

From everybody at Netumo we wish you the best wishes for the holiday season in these strange times. While you rest and enjoy some quiet family time, Netumo will be monitoring all your sites to make sure everything is OK. ... Read More »

From everybody at Netumo we wish you the best wishes for the holiday season in these strange times. While you rest and enjoy some quiet family time, Netumo will be monitoring all your sites to make sure everything is OK.

Stay Safe and let’s hope for a better 2021!


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